Privacy Policy
This Privacy Policy outlines how TIC GLOBAL Ltd. (“TIC GLOBAL”, “we”, “our”, or “us”) collects, uses, and safeguards the personal data of our website visitors, app users, community members, traders, affiliates, suppliers, and partners (collectively, “you”). It also describes your rights related to that data.
What is Personal Data?
Personal data refers to any information that identifies you or could be used to identify you—such as your name, address, email, wallet ID, IP address, or government-issued documents.
Please read this notice carefully.
Types of Personal Data We Collect
We may collect and process the following categories of data:
Information You Provide: Email address and contact details (e.g. via subscription forms, sign-ups, referrals); KYC documentation (e.g. ID, proof of address); Preferences for marketing and communication; Responses to surveys or support requests.
Information We Generate: Unique referral IDs or partner codes; Affiliate earnings, trader performance, and rank history; Profile verification and reward qualifications.
Automatically Collected Data: Device/browser info, IP address, and geolocation; Usage logs (e.g. login dates, session duration, page views); App or wallet interactions. We use cookies and similar tech to improve user experience (see section below on Cookies).
Legal Basis for Processing
We process personal data on the following grounds: To fulfill contracts (e.g., activating your account or package); To meet legal obligations (e.g., AML/KYC checks, fraud monitoring); For legitimate business interests (e.g., user experience, system security); Based on your consent, where legally required (e.g., for email marketing). You can withdraw consent at any time without affecting prior processing.
How We Use Your Data
Provide and manage your TIC GLOBAL account or subscription; Verify your identity during onboarding and payout; Improve our platform through analytics and feedback; Send email updates and promotions (with your permission); Detect fraud and comply with financial regulations.
Cookies and Tracking Technologies
We use cookies and similar tools to: Remember preferences and login sessions; Track performance of referral programs; Analyze how users interact with the site. You can control cookie settings via your browser. See our full [Cookie Policy] (the user should replace this with an actual link or page).
Sharing of Personal Data
We share your information only where necessary and only with trusted parties: Service providers: email delivery, identity verification, hosting providers; Regulators or legal authorities, when required by law; Fraud prevention services to protect our users and platform; Payment gateways and partners, for reward disbursement. We do not sell your personal information or use it for third-party advertising.
Data Transfers & International Access
If we transfer your data outside your country, we will ensure protection through: Recognized adequacy decisions; Data Transfer Agreements or standard contractual clauses; Technical safeguards (encryption, access controls).
Data Retention
We keep your personal data only as long as necessary: To fulfill service delivery and legal compliance; To resolve disputes and enforce contracts. Retention typically lasts up to 5 years after your last interaction, unless extended by law or audits.
Automated Decisions & Profiling
In certain cases, we use automated systems to: Monitor rank progress; Trigger bonuses; Assess eligibility for promotions. These systems are reviewed regularly for fairness and accuracy.
Your Data Protection Rights
You have the right to: Access your personal data; Correct or update any errors; Request deletion (“right to be forgotten”); Restrict or object to certain types of processing; Request data portability in a machine-readable format; Withdraw consent at any time (for marketing or optional features). To exercise these rights, email us at: privacy@ticglobal.com
Right to Complain
If you're not satisfied with how your data is handled, you can file a complaint with your local data protection authority.
Changes to This Policy
We may update this Privacy Policy periodically. Any major updates will be posted on this page and communicated through appropriate channels.
Contact Us
For questions, concerns, or data-related requests: 📧 privacy@ticglobal.com